Last updated: 21 October 2026. Know what to expect before you order: delivery costs, estimated timing and help with your parcel.
Where we deliver and shipping cost
We deliver to addresses in Australia. Shipping is free for Australian orders, with no minimum order amount. The delivery charge shown at checkout is $0.
When to expect your order
Delivery to your address is estimated at about 15–20 calendar days after your order is confirmed. This estimate includes order preparation and transit; dispatch timing can vary by item. It is an estimate rather than a guaranteed arrival date. Please allow extra time if ordering for a festival or another specific occasion.
Our statues ship directly from their source, depending on the item, including Tibet, Taiwan and China. We provide tracking details when they are available from the carrier. Delivery may take longer if there are carrier, customs, weather or other disruptions beyond our control. If we learn of a material delay affecting your order, we will contact you with an update.
Delivery questions or damage
If your order appears delayed, please email [email protected] with your order number so we can check its status. If an item arrives broken, please see our Returns & Exchanges Policy for help with damaged items and your consumer rights.
